Call us at (224)-335-7735

Terms and Privacy Policy

Terms and Conditions:

  1. Introduction

These terms and conditions (“Terms”) govern the use of our car hauling services provided by Primeway Auto Carrier (“Company,” “we,” or “us”). By using our services, you agree to these Terms. If you do not agree to these Terms, you may not use our services.

  1. Booking and Payment

To book our services, you must provide accurate information about your vehicle, pickup and delivery locations, and contact information. We will provide you with a quote based on the information you provide, and you must pay the full amount before we pick up your vehicle.

  1. Pickup and Delivery

We will pick up and deliver your vehicle at the locations specified in the booking. We will make every effort to deliver your vehicle on time, but we cannot guarantee specific delivery dates or times.

  1. Vehicle Condition

You must ensure that your vehicle is in good condition before we transport it. We will inspect your vehicle before and after transport, and we will document any pre-existing damage. We are not responsible for damage that occurs during transport if it was not documented before transport.

  1. Liability

We will transport your vehicle with reasonable care…

  1. Cancellation and Refunds

You may cancel your booking 24hrs  before we pick up your vehicle. If you cancel your booking, we will refund your remaining amount, minus booking fee and any expenses we have incurred.

  1. Governing Law

These Terms are governed by the laws of the state where we provide our services.

Privacy Policy:

  1. Introduction

This privacy policy (“Policy”) explains how we collect, use, and disclose personal information we collect from our customers. By using our services, you consent to our use of your personal information as described in this Policy.

  1. Information We Collect

We collect personal information about you when you book our services. This includes your name, address, phone number, email address, and information about your vehicle.

  1. Use of Information

We use the personal information we collect to provide our services to you. This includes booking and payment processing, pickup and delivery, and communication with you about the status of your vehicle.

  1. Disclosure of Information

We may disclose your personal information to our affiliates and service providers who assist us in providing our services. We may also disclose your personal information as required by law.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, we cannot guarantee the security of your personal information.

  1. Access and Correction

You may access and correct your personal information by contacting us using the information provided below.

  1. Changes to Policy

We may update this Policy from time to time. We will post any changes to this Policy on our website.

  1. Contact Us

If you have any questions or concerns about this Policy, please contact us at 224-335-7735.

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Contact Us

Do you have any questions? Feel free to drop us a message or call us at (224)-335-7735.